The Institute of Banking Personnel Selection (IBPS) has released the official notification for IBPS CRP CSA-XVI Recruitment 2026 to recruit 11,403 Customer Service Associate (Clerk) posts in participating public sector banks across India. The recruitment will be conducted through the Common Recruitment Process (CRP CSA-XVI) for the 2027-28 vacancy year.
The online application process starts from 1st August 2026 and will remain open until 21st August 2026. Candidates having a Bachelor’s Degree from a recognized university are eligible to apply. The IBPS Clerk Prelims Exam 2026 is scheduled for 10th & 11th October 2026, while the Mains Exam will be held on 27th December 2026.
Interested and eligible candidates can check the official notification, eligibility criteria, vacancy details, exam pattern, selection process, important dates, and application procedure below.
IBPS Clerk Recruitment 2026 Overview
| Particulars | Details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Examination | IBPS CRP Customer Service Associate (CSA-XVI) |
| Post Name | Customer Service Associate (Clerk) |
| Total Vacancies | 11,403 Posts |
| Assam Vacancies | 349 Posts |
| Vacancy Year | 2027-28 |
| Qualification | Graduate |
| Age Limit | 20 to 28 Years |
| Application Mode | Online |
| Application Fee | ₹175 / ₹850 |
| Prelims Exam | 10th & 11th October 2026 |
| Mains Exam | 27th December 2026 |
IBPS Clerk Vacancy 2026 Details
Name of Post: Customer Service Associate (Clerk)
Total Vacancies: 11,403 Posts
Vacancies in Assam: 349 Posts
Pay Scale:
₹24,050 – ₹64,480 (As per applicable pay scale and increments) along with DA, HRA, Special Allowance, Transport Allowance and other banking benefits.
Category-wise Vacancy
| Category | Vacancies |
|---|---|
| UR | 4,740 |
| OBC (NCL) | 2,815 |
| EWS | 996 |
| SC | 1,910 |
| ST | 942 |
| Total | 11,403 |
Assam Bank-wise Vacancy
| Bank | Vacancies |
|---|---|
| Punjab National Bank | 102 |
| Canara Bank | 55 |
| Central Bank of India | 54 |
| Indian Bank | 40 |
| Bank of Baroda | 36 |
| Punjab & Sind Bank | 30 |
| UCO Bank | 12 |
| Indian Overseas Bank | 8 |
| Bank of Maharashtra | 2 |
| Bank of India | 0 |
| Union Bank of India | NR |
| Total | 349 |
Eligibility Criteria
Nationality
Applicants must be:
- Citizen of India, or
- Subject of Nepal or Bhutan, as per IBPS eligibility conditions.
Age Limit
Candidates must be 20 to 28 years as on 1st August 2026.
Candidates should have been born between:
02 August 1998 and 01 August 2006 (both dates inclusive).
Age Relaxation
| Category | Relaxation |
|---|---|
| SC/ST | 5 Years |
| OBC-NCL | 3 Years |
| PwBD | 10 Years |
Educational Qualification
Candidates must possess:
- A Bachelor’s Degree in any discipline from a recognized University or equivalent qualification recognized by the Government of India.
The candidate must possess a valid Degree/Marksheet on the date of online registration.
Computer Literacy
Candidates should possess:
- Certificate/Diploma/Degree in Computer Operations, or
- Computer/IT as a subject in High School, College or University.
Local Language Proficiency
Candidates applying for a particular State/UT must be able to:
- Read
- Write
- Speak
- Understand
the official/local language of that State/UT.
Application Fee
| Category | Fee |
|---|---|
| SC/ST/PwBD/Ex-Servicemen | ₹175 |
| General/OBC/EWS | ₹850 |
Payment Mode: Online (Debit Card, Credit Card, UPI, Net Banking, IMPS, Mobile Wallet).
Selection Process
The recruitment process consists of:
- Preliminary Examination
- Main Examination
- Document Verification
- Provisional Allotment
Note: There is no interview for IBPS Clerk/Customer Service Associate recruitment.
IBPS Clerk Prelims Exam Pattern 2026
Candidates must qualify each section by securing the minimum cut-off marks prescribed by IBPS.
| Subject | Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
Negative Marking
- 0.25 marks will be deducted for every incorrect answer.
IBPS Clerk Mains Exam Pattern 2026
| Subject | Questions | Marks | Duration |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability & Computer Aptitude | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 40 | 50 | 35 Minutes |
| Total | 160 | 200 | 125 Minutes |
Key Points
- Online objective examination.
- Negative marking of 0.25 marks for every wrong answer.
- Final merit is prepared based on Mains Examination marks only.
- Candidates must qualify each stage as per IBPS cut-off.
Exam Centres in Assam
Preliminary Examination
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
- Tezpur
Main Examination
- Dibrugarh
- Guwahati
- Jorhat
- Silchar
How to Apply for IBPS Clerk Recruitment 2026?
Interested candidates can submit their online applications by following these steps:
- Scroll down to the Important Web-Links section.
- Click on Online Application Form.
- Register using a valid email ID and mobile number.
- Login using the generated credentials.
- Fill in all personal, educational and communication details.
- Upload photograph, signature, thumb impression and handwritten declaration.
- Pay the application fee online.
- Submit the application form.
- Download and print the confirmation page for future reference.
Important Dates
| Event | Date |
|---|---|
| Notification Release | August 2026 |
| Online Application Starts | 1st August 2026 |
| Last Date to Apply | 21st August 2026 |
| Preliminary Examination | 10th & 11th October 2026 |
| Main Examination | 27th December 2026 |
| Provisional Allotment | March 2027 |
NiyogAssam Online Application Support
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Important Web-Links
| Links | Status |
|---|---|
| Online Application Form | Click Here |
| Official Notification | Click Here |
| Official Website | Click Here |
Frequently Asked Questions (FAQs)
Q1. How many vacancies are available under IBPS Clerk Recruitment 2026?
A total of 11,403 Customer Service Associate (Clerk) vacancies have been announced.
Q2. How many IBPS Clerk vacancies are available in Assam?
There are 349 vacancies for Assam.
Q3. What is the educational qualification required?
Candidates must possess a Bachelor’s Degree from a recognized university.
Q4. What is the age limit for IBPS Clerk Recruitment 2026?
Candidates should be 20 to 28 years as on 1st August 2026. Age relaxation is available for reserved categories.
Q5. Is there any interview in IBPS Clerk Recruitment?
No. The selection process consists of Preliminary Examination, Main Examination, Document Verification, and Provisional Allotment. There is no interview.
Q6. When will the IBPS Clerk Prelims and Mains exams be held?
The Preliminary Examination is scheduled for 10th & 11th October 2026, and the Main Examination will be conducted on 27th December 2026.
Conclusion
The IBPS Clerk Recruitment 2026 offers an excellent opportunity for graduates aspiring to join India’s public sector banks. With 11,403 vacancies, including 349 posts in Assam, candidates should complete the online application before the last date and begin preparing for both the Preliminary and Main examinations.
Stay Updated: Visit NiyogAssam.com regularly for the latest IBPS Jobs, Bank Recruitment, Admit Cards, Exam Results, Answer Keys, and other government job notifications.